We combine 700 years collective knowledge & experience bring tangible savings to your new projects & help refine and develop existing products.
Learn More »Building a great business with great knowledge, people and passion.
Learn More »We really care about the service we offer our customers. We will be a dependable partner in achieving a competitive advantage in today’s market.
Learn More »Nordell is one of the UK’s leading independent Plastics Manufacturing and Design refinement companies. It’s over 50 years since its first company registration in 1968 as Component Moulders at King Edward Close Worthing.
Learn More »Nordell (Xiamen) was formally registered in 2018 as a working partnership between Sunled China and Nordell UK. We drive innovation by combining years of manufacturing and engineering knowledge.
Learn More »We employ over 80 people from the local community and are active members of the local Sussex Chamber. We believe in supporting our local community and are pleased to support a number of community initiatives.
Learn More »We have a range of Videos available to succinctly explain some of our key services.
Learn More »Whether it is our people, our facility and machinery, the products or the industries we manufacture for you will find a collection of exciting and interesting news stories and articles below.
Learn More »At Nordell our Company Mission statement and Core values define the way we work
Learn More »We are an award winning company - and do our bit to sponsor and promote others.
Learn More »The Nordell Customer Charter is a promise to our customers, setting the expectations of how we will do business
Learn More »We really care about the service we offer our customers. “We do what we say, and we do it well”.
Learn More »We offer a full range of complimentary manufacturing services in addition to our principal lastic injection moulding business.
Learn More »24 hour production backed with a 50 year heritage.
Learn More »Value added services for complete or part-assembled products
Learn More »Helping you to reduce supply chain complexity and risk.
Learn More »Offering a complete Cleanroom solution from Injection moulding through to assembly & final packing.
Learn More »Helping you to reduce supply chain complexity and risk.
Learn More »Our clients, customers and partners operate across a wide variety of sectors and global markets. We have a growing reputation for being able to apply our skills and knowledge across sectors and industry types and love the challenges this diversity brings.
Learn More »The electronics sector demands specialist plastics critical for high or low conductivity. Nordell is able to help you select the right product for your requirements.
Learn More »Our dedicated engineering team ready to take on any special projects.
Learn More »Using less energy, but the same high-quality manufacturing.
Learn More »Keeping waste to a minimum with tight process management and training.
Learn More »Partnering with leading companies in the Environmental sector.
Learn More »As a manufacturer of high-quality, technical parts, we know that when we deliver the parts to you, it is not the end of the manufacturing process.
When you entrust us to make your products, we know that it is essential that they meet your specifications. Because your reputation relies on how well it performs.
At Nordell, we fully understand how critical aftermarket services are to your brand.
In the unlikely event that you're unhappy with something we have produced and shipped out to you, we’re here to help.
By working with Nordell, you will find an experienced team with many years of technical knowledge in the plastics industry.
Our experts have an in-depth understanding of many industry sectors, helping you build brand loyalty and enhance your customer experience.
Nordell will be a dependable “partner” in achieving a competitive advantage in today’s market.
Nordell really cares about the service we offer our customers.
We have an internal mantra: “We do what we say, and we do it well”.
We aim to delight our customers and only make parts you are happy with.
However, we know that there are occasions when parts do slip through the net that have an issue, or we make a genuine human error.
The important thing is that we put things right quickly and have a process that delivers long-term fixes to avoid a repeat.
If things aren’t right and you notice an issue, please drop us a mail to [email protected]
Our Aftercare Customer Service Team will take some details and record the issue on our CRM system.
They will centrally get the right team involved and chase a quick resolution on your behalf.
Once your issue is resolved to your satisfaction, we will drop you a mail to let you know.
Please do give us some feedback on Trustpilot or Google.
Our Aftercare customer service team is on hand to help with any issues.
Members are fully trained to help make your experience with Nordell simple, even if things go wrong.
They will:
At Nordell, our team works to our Core Values.
They guide the way we behave with each other and how we behave with our customers and suppliers.
Pride:Â We are proud of what we do, how we do it and where we are heading.
Achievement: We work to be brilliant and train to be better
Support: We believe in our people and are one team
Strength: The strength to challenge and be "Future Ready"
Respect: We always treat our customers and our teams with Respect
Trust: We are competent and trust each other to do a great job, and our customers trust us to deliver
Creativity: Make It Better, Make It Happen
Your escalation point of contact for the customer care team is Andy Hodge, Nordell’s Commercial Director.
The Customer Care team reports to Andy.
They all share the same goal to keep our customers happy even when things may have gone wrong.
You can contact Andy at [email protected]
Phone: +44 1903 235 765
Monday - Thursday: 08:00 - 17:30 & Friday 8.00 - 12.00
Email: [email protected]
Monday - Thursday: 08:00 - 17:30 & Friday 8.00 - 12.00
Email: [email protected]
Monday - Thursday: 08:00 - 17:30 & Friday 8.00 - 12.00
Email: [email protected]